International Professional Learning Standards Organisation Privacy Policy
Effective Date: 2025
Last Updated: 2025
International Professional Learning Standards Organisation is committed to protecting your personal information, respecting your privacy, and ensuring that all data is handled lawfully, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide to Us Directly
This includes personal information submitted when you:
• Apply for accreditation
• Complete forms on our website
• Create a user account
• Contact us via email or support channels
• Subscribe to newsletters
• Purchase accreditation or services
The information may include:
• Full name
• Email address
• Phone number
• Organisation details
• Billing and invoice information
• Course materials submitted for review
1.2 Automatically Collected Information
When you access our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Cookies and tracking data
This helps us improve website functionality and user experience.
1.3 Information from Third Parties
We may receive information from:
• Payment processors
• Web analytics services
• Affiliated providers who link to our site
2. How We Use Your Information
Your information is used only for legitimate organisational purposes, including:
2.1 Service Delivery
• Processing accreditation applications
• Maintaining your provider profile
• Issuing certificates and accreditation references
• Providing customer support
2.2 Communication
• Informing you about application status
• Responding to enquiries
• Sending important updates, policy notices, or renewal reminders
• Providing newsletters (optional subscription)
2.3 Website and Service Improvement
• Monitoring website performance
• Enhancing user experience
• Secure system administration
2.4 Legal and Compliance Purposes
• Fulfilling regulatory obligations
• Preventing fraud and unauthorised access
• Enforcing our Terms and Conditions
3. Legal Basis for Processing Information
We process personal information based on the following lawful grounds:
• Your consent
• The performance of a contract
• Compliance with legal obligations
• Legitimate organisational interests
• Protection of your vital interests or the interests of others
4. Sharing and Disclosure of Information
We respect your confidentiality and do not sell or trade personal information.
Your information may only be shared with:
4.1 Service Providers
Trusted third parties who assist with:
• Web hosting
• Payment processing
• Email distribution
• Data storage and security
These providers are bound by confidentiality and legal compliance requirements.
4.2 Legal and Regulatory Authorities
Information may be disclosed if:
• Required by law
• Necessary to protect our rights
• Relevant to fraud prevention or investigation
4.3 Accreditation Verification
In some cases, accredited status may be publicly listed for transparency.
However, no sensitive personal information will ever be displayed.
5. Data Storage and Security
We implement strong safeguards to protect your information, including:
• Secure server environments
• Encryption where appropriate
• Access controls for internal staff
• Regular system monitoring
Although we take every reasonable measure, no system is entirely immune from risk. In the event of a data breach, affected individuals will be notified in accordance with legal requirements.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
• Processing accreditation
• Maintaining compliance records
• Meeting legal, tax, or audit requirements
When data is no longer needed, it is securely deleted.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to withdraw consent at any time
Requests may be submitted using the contact details in Section 11.
8. Cookies and Tracking Technologies
Our website uses cookies to:
• Improve functionality
• Analyse website traffic
• Enhance user experience
You may disable cookies in your browser settings, but some functions may not work as intended.
9. Third-Party Links
Our website may contain links to external websites. International Professional Learning Standards Organisation is not responsible for the privacy practices or content of these sites. We encourage all users to review the privacy policies of any external services they access.
10. Children’s Privacy
Our services are not directed toward children under the age of 16. We do not knowingly collect information from minors. If we become aware that such information has been collected, it will be removed promptly.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, you may contact:
CPD Accreditors International
Email: support@iplso.com
Website: https://iplso.com
12. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised effective date.